If an item of equipment fails due to poor workmanship, what must be submitted?

• A. Product Quality Deficiency Report
• B. Safety Hazard Analysis
• C. Maintenance Request
• D. Corrective Action Plan

Answer: (A)

When a piece of equipment fails because of poor workmanship, you must submit a Product Quality Deficiency Report. This document is the formal way to notify the supplier or manufacturer about a quality defect found after delivery, so a proper investigation and corrective actions can be taken under the QA and warranty processes. The report typically includes item identification, lot or serial numbers, delivery details, a clear description of the defect, supporting photos, and any relevant evidence, which helps the supplier trace the issue to its source and implement fixes.

Safety Hazard Analysis is focused on identifying and evaluating potential hazards in use, not on communicating a defect to a supplier. A Maintenance Request is used to request service or repair work within your unit’s maintenance workflow, not to report workmanship defects to the vendor. A Corrective Action Plan may come later as part of addressing findings, but it isn’t the document used to report the defect itself to the manufacturer.